FRANCHISE SUPPORT

NexCen University, also known as NexCen U, is a start-of-the-art franchise training facility located in our global headquarters in Norcross, Georgia. Training at this facility includes courses taught by subject experts from our best-in-class management team, workshops and seminar presentations.

NexCen U also offers a variety of programs and services specifically designed to cater to our expanding domestic and international presence. These "distance learning" systems utilize highly interactive and advanced instructional techniques including video and online demonstrations.

Franchise training and support includes, but is not limited to the following:

• Marketing / Public Relations - Support with building brand awareness, driving traffic to the store, creating brand loyalty and increasing frequency of visit.
  
  
• Design & Construction - Turnkey store design and support through build-out.
  
  
• Real Estate - Assistance with site selection within the United States.
  
  
• Operations - Periodic visits from field representatives to consult on operations and marketing to help increase profitable revenues; consultation on store operations, key business metrics and P&L management.
  
  
• Crew Training - Ongoing tips for crew training to ensure customer satisfaction and long term customer loyalty (including suggestive selling techniques for new products).
  
  
• Networking - Opportunities to network with experienced peers who enjoy sharing knowledge to benefit fellow owners.

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